A Glimpse at Sephora’s Social Media Strategy.

Jason Matt Lukis, MBA, MS
5 min readAug 10, 2020
Source: Deva Darshan | Unsplash

A leader in prestige omni-retail, our purpose at Sephora is to create an inviting beauty shopping experience and inspire fearlessness in our community. Through our continued expertise, innovation, and entrepreneurial spirit, Sephora encourages clients to explore the universe of beauty and wellness with an unbiased approach to experiential retail.

Sephora is a luxury cosmetics brand that knows how to combine technology, social media use, and customer service to be a leading brand that is very hard to compete with. We will take a look at the brand’s use of social media, but let’s begin with some facts about the brand.

10 Facts about Sephora:

Sephora stores — Sephora operates over 2,600 stores in 34 countries worldwide

Sephora is owned by LVMH Moët Hennessy Louis Vuitton, the world’s leading luxury goods group, Sephora was founded in France by Dominique Mandonnaud in 1970.

Sephora opened its first U.S. store in New York’s Soho neighborhood in 1998

Its first Canadian store in Toronto in 2004

Sephora’s first Mexico store in Mexico City in 2011

and first Brazil store in São Paolo in 2012

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Jason Matt Lukis, MBA, MS
Jason Matt Lukis, MBA, MS

Written by Jason Matt Lukis, MBA, MS

MBA in Management from NSU | MSci. in International Real Estate from FlU | Graduate Student in Social Media at UF

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